Got questions? Answers are here.
Find answers to common questions about HomePilot services. We aim to provide you with clear and helpful information.
General questions:
This section covers general information about our business, including the services we offer, our location, operating hours, and how to contact us for further assistance.
Yes! HomePilot offers a mobile app for both homeowners and employees. Homeowners can easily schedule services, track progress, and receive real-time updates, while employees can manage tasks and assignments efficiently.
You can download the HomePilot app here >
HomePilot operates in Orlando and surrounding areas in Central Florida. We bring expert home services to homeowners and businesses across the region.
Our team is available Mon-Sun 9AM - 8PM, ensuring flexible scheduling to accommodate your needs.
You can reach HomePilot via phone (407) 900-3575, or our online contact form. Our team is happy to assist with any inquiries or service requests.
Yes! We take pride in our excellent service and have received positive feedback from satisfied clients. You can read customer reviews on our website or trusted review platforms.
We offer both! You can schedule a one-time service or set up regular maintenance to keep your property in top shape.
Yes! We cater to residential, rental, and commercial properties, ensuring tailored solutions for every client.
Service details:
Get insights into how our services work, scheduling options, customization flexibility, and what to expect during consultations.
Booking with HomePilot is easy! You can schedule an appointment through our website, mobile app, or by calling our support team. Simply choose a service, select a time that works for you, and we’ll take care of the rest.
During your initial consultation, we’ll discuss your specific needs, assess your property (if necessary), and provide recommendations tailored to your requirements. We ensure a smooth and transparent process from start to finish.
Absolutely! HomePilot offers fully customizable services—whether you need a simple one-time fix, routine maintenance, or a complete service package, we tailor our solutions to fit your preferences.
Turnaround time varies depending on the service requested. Most standard services are completed within the same day, while larger projects like renovations or roofing may take longer. We provide clear time estimates before starting any work.
Yes! We understand that urgent situations arise, which is why we offer same-day and emergency services whenever possible. Availability depends on demand, so we recommend booking as early as possible.
Yes! You can set up a weekly, bi-weekly, or monthly service plan to keep your property in top condition year-round.
Not necessarily. If you prefer, we can complete the service while you’re away, as long as we have secure access. Our team keeps you updated with notifications and reports.
Yes! Our team arrives fully equipped with the necessary tools, materials, and eco-friendly products to complete the job efficiently.
How We Work:
Learn more about our service policies, including cancellations, guarantees, privacy, and payment terms. We keep everything transparent and hassle-free.
We understand that plans change! You can cancel your appointment 48 hours in advance without any charges. Cancellations made later may be subject to a fee.
Yes! HomePilot stands by the quality of our work. If you’re not satisfied, we’ll make it right. Our service guarantee ensures quality and customer satisfaction.
Your privacy matters to us. Any information you share is secure and strictly confidential. We do not share your details with third parties without your consent.
Yes! You can reschedule easily through our website, mobile app, or by calling us. We’ll work with you to find a new time that fits your schedule.
Since our services are labor-based, refunds are handled on a case-by-case basis. If an issue arises, we’ll either correct the service or offer a suitable solution to ensure your satisfaction.
We accept credit/debit cards, digital payments, and other secure options. Payment is due upon service completion unless otherwise arranged.
No contracts are required! You can book recurring services on a flexible, no-commitment basis and adjust them anytime.
No! We provide clear, upfront pricing with no hidden charges. You’ll always know what to expect before we begin.